Frequently asked questions

What is a Professional Home Organizer (PHO)?


A Professional Home Organizer is someone that helps you to overcome clutter and disorganization to make your life less stressful and your time more efficient.




Why hire a Professional Home Organizer?


As a PHO, I not only help you organize your space, but also create easy-to-follow systems to help keep it that way. I help you through the entire process or I get down and dirty and do all of the organizing pursuant to my clients’ desires. I am there to sit, sort, clean, file, de-clutter, and de-stress to help make your home a better place to live.




What are the benefits of getting organized?


MANY! You will find yourself having more time, less stress, you will know where everything is located (which saves time and huge headaches), and it will make your life easier and, more importantly, happier. Your environment plays a huge part in your attitude, outlook, and even blood pressure levels. When your home is in disarray, it reflects on you and negatively impacts your happiness. It makes life so much simpler when your environment is organized and clean.




What is the difference between cleaning and organizing?


Cleaning involves dusting, sweeping, washing, and wiping. In short, getting rid of dust and grime. Organizing means having a place for everything and keeping everything in its place. Organized spaces always look tidy. Organized kitchens make cooking more fun. Organized closets make getting dressed easier and faster. It is easier and faster to clean an organized space than one that is in disarray.




Will I have to get rid of a lot of my stuff?


Organizing is about showcasing the things that you love and making the things that you use more accessible. If you love it or you use it, you will keep it!




Which areas do you service?


Almost all areas of your home, office and vehicles are covered. You can see a full listing of areas and rooms serviced on the Services page.




What is your service area?


I serve clients in San Diego County.




Will you work with me or just coach me?


It’s entirely up to you. If you don’t want to touch a thing, you don’t have to do so. But, I prefer to work with my clients and involve them in the organizing process. If you or anyone else wants to help, it’ll get the job done faster, and in the end, save you money.




How do I get started?


Simply contact me here and tell me your needs and wants - what rooms/areas you’d like organized and any other details you’d like to include. I will then get back to you and we can set up a time for our initial meeting.




What takes place at the initial meeting?


I come to your home and evaluate the space(s) as-is and formulate an action plan. Then, we will discuss what problems you have with the space(s), what you would like to see change, and what is currently working for you.




Will you be flexible and able to work around my schedule?


I’m here to work with you and your schedule.




Will I need to purchase many organizing supplies?


That depends on the scope of your project and what you already have on hand. Many times people have everything they need in order to be organized— they just need to use things more efficiently. If we can repurpose something that you own, we will. If you want new organizing systems, we can make that happen too!




Will my sessions be confidential?


All meetings, conversations, and questions are between you and me, and no one else.




What are your rates?


Please see the Prices page for details.




What if I only need you for a few hours?


That’s Ok! There is a minimum of 3 hours for each project.




What payments are accepted?


I accept cash, checks, Zelle and Venmo. Payment is due at the end of each work session (each day) or depending on the package you buy.





B Happy Organized ©2020 by Natalia Zapata.